Phone Verifacation Team Leader
Persyaratan
Tunjangan dan keuntungan
Makanan & minuman gratis
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
Pertumbuhan karir
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
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Skills
Deskripsi pekerjaan Phone Verifacation Team Leader Kredivo Group
Requirements:
- Having experience as Customer Service Team Leader or Supervisor at least for 2 years
- Good knowledge in Collection
- Good leadership, be able to build and lead a team
- Able to read collection reports
- Good understanding in control, monitoring and coaching
- Able to speak English minimal passive
- Able to work under pressure and target
Responsibilities:
- Review performance Phone Verification Agents
- Review result from QC Team
- Finalize performance collection overall base on (break down per agent)
- Compiling report performance collection
- Prepare incentive calculation based on performance and scheme
- Prepare overtime propose for Phone Verification and admin support
- Coaching low performance Phone Verification team member
Kredivo is the leading digital credit platform in Indonesia and Vietnam that gives customers instant credit financing for ecommerce and offline purchases, and personal loans, based on real-time decisioning. Kredivo users can buy now and pay later across the entirety of Indonesia’s retail commerce network with one of the lowest interest rates amongst digital credit providers in the country. Krom Bank Indonesia (formerly known as Bank Bisnis Internasional, IDX: BBSI) is the group’s bank entity and the operator of the Indonesian neobank Krom.
Dipo Tower Level LobbyJalan Jenderal Gatot Subroto Kav. 51-52, RW.7Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10260
Tips Aman Cari Kerja
Pemberi kerja yang benar tidak akan meminta akun Telegram, top-ups atau pembayaran dalam bentuk apapun. Jangan berikan kontak pribadi, informasi bank, maupun kartu kredit kamu.
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