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Operations Manager

Lowongan ini telah ditutup

Loker ini dikelola oleh

DZ
Dianty Zora Nindita

Persyaratan

Kerja di lokasi
1 - 3 tahun pengalaman

Skills

Customer Relations

Customer Support

Operations Management

Leadership

Communication

Administration

Deskripsi pekerjaan Operations Manager Justika

Requirements:

- Female

- 25-30 yr old

->1.5 relevant experience, preferably in tech companies

- Leadership experience

- Reputable tier 2 university

Job Description

- Overseeing and managing the operations team and processes; particularly in regards to customer support and customer administration processes

- Carrying out operations improvement to order to achieve effective, efficient and top customer satisfaction

- Planning, executing and controlling change in regards to new product development

- Reporting key informations to BoD in regards to key operational metrics such as customer feedbacks and customer satisfaction

Tentang Perusahaan

Justika is the HaloDoc for lawyers, we are aiming to make legal service much simpler and affordable for Indonesians.

110 Mn Indonesians face significant legal issues but 70% of them simply give up due to access problems.

Although still in its early stage, Justika has helped tens of thousands of people seeking legal help. We are using technology to reinvent the way legal service is accessed and delivered.

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