Operations Manager (English)

Influx Inc.

Jakarta, Indonesia Bisa kerja remote

Operations

Full-Time

5 - 10 tahun pengalaman

Actively Hiring

Tunjangan dan keuntungan

Waktu kerja fleksibel
Bisa kerja remote
Tunjangan pengembangan diri
Lainnya

Skills wajib

People Management

Cost Control

Tech Savvy

Business Development

Strong Leadership Skills

Strong Organizational Skills

Strong Analytical Skills

Strong Communication And Interpersonal Skills

Fluent In English Both Oral And Written

Strategic Planning

B2B Partnership

Quality Control

Deskripsi pekerjaan Operations Manager (English) Influx Inc.

Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service on behalf of our clients and delight their customers.
This is a remote position, you’ll be working from home, managing a team of 20-30 customer service agents, team leaders, and account managers from Indonesia (or neighboring countries). You’ll be coordinating remotely with employees from various countries, and clients located all over the world.


What We’re Looking for:
Excellent communication skills, including written and spoken English
A success story in managing 15+ people, preferably in the service industry
Prior experience managing a complex team containing various roles
Prior experience working in a B2B environment
Takes initiative and performs autonomously
Ability to form effective plans and roadmaps
A team player, able to work with various stakeholders


About Influx
Our 24/7 on-demand support service guarantees response times and coverage. We can troubleshoot and solve customer problems in under one hour, every hour of the week. Our head office is in Melbourne, Australia, and we have around 600+ staff located around the globe.