Deskripsi pekerjaan Operational Supervisor Bali Bustle Coworking & Coliving Space
Key Responsibilities:
- Supervise and coordinate Front Office and Housekeeping staff
- Ensure daily operations run smoothly in accordance with company SOPs
- Conduct routine inspections of the property (maintenance & cleanliness)
- Identify and follow up on maintenance issues and improvement needs
- Handle guest complaints promptly and professionally
- Ensure high standards of guest service are consistently maintained
- Monitor staff performance and provide guidance, training, and evaluation
- Coordinate with related departments (maintenance, reservation, etc.)
- Prepare regular operational reports
Requirements:
- Minimum 2–3 years of experience in operations or hospitality industry
- Strong leadership and problem-solving skills
- Excellent communication and interpersonal skills
- Detail-oriented, organized, and proactive
- Ability to work under pressure and handle multiple tasks
- Willing to work in shifts if required
