Deskripsi pekerjaan Operation Support Klikcair
We are looking for a detail-oriented Operations Support Staff to support daily operational monitoring and reporting activities.
Responsibilities
- Monitor daily post-paid usage and vendor costs through vendor dashboards
- Monitor usage levels and identify potential cost anomalies
- Detect unusual usage patterns and conduct initial investigation when needed
- Prepare monthly reports on post-paid usage and vendor costs
- Estimate and plan monthly post-paid usage and vendor costs based on historical trends
- Perform reconciliation of credit insurance claims with insurance partners and the accounting team
- Ensure accuracy between approved claims and payments received
- Support other business operations-related tasks when required
Requirements
- 1–3 years of experience in operations, administration, or finance-related roles
- Detail-oriented and able to identify data anomalies
- Good organizational and reporting skills
- Proficient in Microsoft Excel
- Able to work independently and communicate clearly
- Strong willingness to learn and able to work with a business mindset
