Deskripsi pekerjaan Operation Specialist FOTEC
FOTEC, established in 1983, is a fast-growing company specializing in artisan and industrial bakery machinery and food processing machinery. Our commitment to innovation and quality has positioned us as a leader in providing reliable, high-quality machinery for food manufacturers, bakeries, and small and medium enterprises (SMEs). We are currently seeking a dedicated and skilled Operations Assistant to join our dynamic team, offering an opportunity to contribute to our expansion and international growth. This position is pivotal in enhancing operational efficiency and ensuring seamless support for our clients.
Key responsibilities for the Operations Assistant include managing customer service inquiries, scheduling maintenance and delivery services, and ensuring effective communication across departments. The ideal candidate will play a crucial role in maintaining our reputation for excellence by providing timely and accurate support. Responsibilities also extend to managing team dynamics and coordinating various operational activities to meet our high standards of service and productivity. A proactive approach and a commitment to detail are essential for success in this role.
To thrive in this position, candidates should possess a Master’s degree and at least 1 to 3 years of experience in operations or a related field. Strong customer service, scheduling, communication, and teamwork skills are non-negotiable. Proficiency in Microsoft Office applications is required, and a passion for supporting the food industry is highly valued. FOTEC is an equal opportunity employer, and we welcome female candidates who embody these qualities and are eager to contribute to our innovative and growing organization.