Deskripsi pekerjaan Network Security (Fortinet Engineer) PT Hipernet Indodata
Jobdesk/Scope Pekerjaan:
- Monitoring performa SD-WAN (link healh, SLA, latency, jitter, packet loss dan Traffic)
- Memastikan availability network SD-WAN sesuai SLA
- Troubleshooting issue SD-WAN (vpn, overlay/underlay, traffic, routing, failover, rules)
- Analisa root Cause dan problem recurring
- Handling escalation L1/L2/L3 sesuai kebutuhan
- Handling service request user/customer
- Melakukan perubahan policy changes, firewall policy berdasarkan permintaan perubahan yang disetujui atau saran dari tim/user
- Analisa log dan traffic
- Optimasi path SD-WAN berdasarkan performance
- Koordinasi dengan ISP, vendor, dan Internal team
- Melakukan risk assessment & validation sebelum change
- Backup configuration rutin.
Requirements:
- Strong di Fortinet (Fortigate, SD-WAN, Firewall, VPN, Network)
- Problem solving & analytical thinking
- Komunikasi yang baik (handling user & escalation)
- Paham Network Protocol, switching, routing, dan network Security
- Sertifikasi NSE4
- Familiar dengan FortiAnalyzer, FortiManager & PRTG nilai plus





