Leveraging our client operations by monitor, evaluate, and identify strategies to optimize processes, services, systems, and analysis. Provide responsive Incident Management support to minimize business disruptions.
Monitoring Event Management in the Network Security Devices
Covers support activities of Incident Management on the Network Security Infrastructure
Performing root cause analysis of incidents on the Network Security Infrastructure
Change management on the Network Security Infrastructure and Reporting of change activities
Knowledge Management to analyze trends in the utilization of security and network devices & Reporting on the Network Security Infrastructure
Inventory Management for Network Security Infrastructure
Providing on-site assistance, corrective maintenance, preventive maintenance, and proactive maintenance
Creating Reports from the process of presenting the overall results of IT Service Management activities related to the maintenance of Network Security
Minimum Diploma Degree in Informatics Engineering, Electrical Engineering or Equivalent
Have a knowledge of information security and Network is mandatory
Have an understanding of firewalls, routers, switches, an various system concept is mandatory
Have an experience of network security product
Having Network Security Product certification / Network Security Professional certification
Having knowledge of IT security framework and standard such a CIS or COBIT is point plus.
Have excellent work ethics, communication.