Deskripsi pekerjaan Merchandising Administrator MixWork Pte. Ltd.
About MixWork & Our Client
MixWork is the premier HR outsourcing partner for strategic workforce solutions, empowering brands and global organizations with skilled, dedicated, and professional top-tier regional teams from South East Asia to accelerate their business growth. On behalf of our client, a premier, household-name retail enterprise headquartered in Singapore with a well-established international footprint and a heritage of quality and operational excellence, we are seeking a dedicated professional to join their team as they actively modernize their omni-channel capabilities and leverage a sophisticated regional technology footprint to support their digital and brick-and-mortar operations.
Role Summary
Own and execute all system-level promotion configuration, price change setup, and product data management across client's retail systems, operating as the group's dedicated merchandising systems specialist. This role works to approved instructions from the Singapore Head of IT and business stakeholders, and is fully accountable for the accuracy and timeliness of all promotion, price, and product configurations across every entity system. The right candidate is operationally precise, takes ownership of their domain, proactively flags ambiguities before executing, and manages a high-volume, time-sensitive task queue independently.
Key Responsibilities
- Execute approved promotion setups across all retail systems: discount configurations, promotional pricing rules, and bundle mechanics, per instructions approved by the Singapore Head of IT or relevant business stakeholder.
- Process approved price change requests: update product pricing across all applicable systems, verifying retail price, comparison price (for strikethrough display), and tax-inclusive accuracy.
- Manage the Vendor Portal product submission queue: review vendor-submitted product data against client's data standards, action approved submissions into the relevant system, and return incomplete submissions to vendors with clear feedback.
- Maintain product master data: create and update product records (descriptions, images, attributes, barcodes, category assignments) across all entity systems.
- Cross-check all promotion configurations after setup: verify discounts apply correctly across e-commerce and POS systems before and after go-live.
- Produce the daily Promotion & Price Change Log and weekly summary report for the Head of IT and relevant business stakeholders.
- Required Qualifications & Experience
- Minimum 3 years of experience in retail operations, merchandising support, or e-commerce back-office system administration, with direct hands-on experience configuring promotions and prices in at least one retail platform.
- English proficiency at B2 minimum (IELTS 6.0), written and spoken. Daily written communication in English with Singapore stakeholders. Mandatory written English assessment at interview.
- High attention to detail and accuracy: promotion and price configuration errors are immediately customer-visible. Zero-tolerance for unverified changes.
- Demonstrated proactive and independent working style: takes full ownership of the promotions and product data domain; flags ambiguous instructions before executing; completes the task queue without reminders; raises cross-system discrepancies without prompting.
Technical Proficiency
- Retail back-office systems: hands-on experience configuring promotions and products in at least one enterprise retail platform (POS, OMS, or e-commerce back-office).
- E-commerce administration: product management, discount rules, price lists, and bulk data import.
- Microsoft Excel / Google Sheets: VLOOKUP/XLOOKUP for SKU matching, bulk upload template management.
- Microsoft Teams and SharePoint: daily communication and task management.
- Nice to Have
- D365 F&SCM pricing or trade agreement configuration.
- Power Pages Vendor Portal administration.
Statutory Provisions & Compliance
- Full Legal Compliance: Official employment contract managed under MixWork Indonesia, ensuring complete adherence to local labor laws and employment standards.
- Healthcare & Social Security: Full registration and contributions for both BPJS Kesehatan and BPJS Ketenagakerjaan to ensure comprehensive coverage.
- Religious Holiday Allowance: Guaranteed annual mandatory Religious Holiday Allowance (THR) paid in accordance with statutory government regulations.
What We Offer
- Flexible Medical Benefit: Comprehensive healthcare coverage fully inclusive of dental, optical, outpatient care, and wellness treatments to support your overall well-being.
- Daily Allowances: Competitive transportation and meal allowances to support your operational needs.
- Workstation Provisioning: High-performance corporate laptop and necessary technical equipment provided.
- Regional Ecosystem: Access to ongoing global corporate alignment, dedicated HR support, and a stable, creative career trajectory with a premier international brand.
Important Notes
- Language Requirement: As this is an international role, please note that all screenings and interviews will be conducted exclusively in English.
- Equal Opportunity Employer: MixWork is committed to creating an inclusive, diverse, and fair workplace culture. We value talent and capability above all else, completely free from discrimination or bias.
