Deskripsi pekerjaan Marketplace Associate Fabriqqq
Brand: Stilsie
Position: Marketplace Associate
The Marketplace Associate oversees Stilsie's online sales channels, with a primary focus on optimizing the performance and profitability of the brand's presence on platforms like Shopee. They are responsible for driving sales, managing product listings, optimizing the customer journey, and implementing strategies to enhance the online shopping experience.
Job Description
- Develop and execute strategies to increase online sales revenue and market share on platforms like Shopee.
- Optimize product listings, including titles, descriptions, images, and pricing, to improve visibility and conversion rates.
- Monitor and analyze key performance metrics such as sales, traffic, conversion rates, and customer feedback to identify areas for improvement.
- Collaborate with cross-functional teams to ensure alignment between product development, marketing, and sales efforts.
- Stay updated on industry trends, platform updates, and best practices in e-commerce to maintain a competitive edge.
- Manage relationships with third-party service providers, including logistics partners, payment gateways, and customer support services.
- Implement promotional campaigns, discounts, and incentives to drive traffic and boost sales.
- Continuously test and iterate on strategies to improve user experience, customer satisfaction, and overall performance.
Performance Indicators
- Growth in online sales revenue and market share on Shopee and other e-commerce platforms.
- Increase in conversion rates, average order value, and customer retention metrics.
- Improvement in key performance metrics such as traffic, bounce rate, and time on site.
- Efficient management of inventory, fulfillment, and customer support operations to minimize order processing times and maximize customer satisfaction.
- Successful execution of promotional campaigns and initiatives, with measurable impacts on sales and customer engagement.
- Positive feedback from customers and stakeholders regarding the online shopping experience and overall e-commerce performance.
