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Skills
Job description for Marketing Project Assistant at Atomatic Pte. Ltd.
WE ARE HIRING! A PERMANENT WORK FROM HOME OPPORTUNITY!
Atomatic is looking for a Marketing Project Assistant with roles and responsibilities not limited to the following:
Role
- Represent the company in managing and delivering communicative and quality service to clients during the project term
- Improving and amending standard operating procedures to ease the support team’s workflow and improve customer experience
- Understand the entire workflow for each project so that work can be completed within the specific timeframe
Responsibilities
- Oversee & plan out the entire project timeline from start to finish
- Gather information from client so that the team is able to work with more resources and produce better quality work
- Manage the client’s google drive folder by following the file-tracking SOP
- Assign tasks to the team through Trello by setting project due dates according to the timeline.
- Constantly look into customer retention especially when it is near the end of the project
- Suggest new implementation that will improve customer experiences and support team workflow .
- Develop a series of workflow steps or checklists for the team to execute on to ensure that nothing gets overlooked and enable the team to keep up to date with the progress
- Check through all project work before submitting to client or launching the project
- The main person in charge of the entire project, and the bridge between the client and the marketing team
Results
- Understand all of the company’s products and offers
- Revert emails within 24 working hours
- Resolve and reduce client’s issues
- Ensure the delivery of company products to clients
- Maintain the workflow and operations of the creative and tech team
- Everyone in the team understands their respective roles, deliverables, and expectations
- Everyone in the team fully utilized Trello on their day to day tasks
- Ensure project critical numbers are updated
- Achieve the goals of each project launch
Requirements
- Diploma graduate or equivalent
- Good knowledge with Gmail, Google Documents, Google Drive
- Analytical mind with problem-solving aptitude l
- Strong time management skills
- Highly organized and keen on details
- Ability to multi-task and manage various project elements simultaneously
- Excellent written and communication skills in English
- Familiarity with customer experience and service procedures
- Proficient with Trello and Asana and other project management tools
To Apply: Click the link below and fill out the necessary information. Please make sure that your resume link is accessible to us.
LINK: https://bit.ly/31s7Wky
** Note: Only shortlisted candidates will receive an email for an assessment or to be invited to the initial interview.
Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.