Deskripsi pekerjaan Livestream Operation Support UnitAry
We’re a fast-growing sunscreen brand with a big livestream vision. As we build our in-house livestream team, we’re looking for a reliable and detail-oriented Livestream Support to ensure every live session runs smoothly—technically sound, visually strong, and fully compliant with brand SOPs.This role is perfect for someone who’s hands-on, tech-savvy, and committed to maintaining quality under pressure. You'll work closely with our hosts and creative team to manage livestream setups, monitor broadcasts in real time, and help maintain a high-performing studio environment.
🎯 What You’ll Do🛠 Technical Setup & Operation
Set up and maintain livestream equipment (camera, lighting, mic, OBS, internet).
Operate OBS Studio during live sessions—handle transitions, overlays, and audio-video sync.
Troubleshoot technical issues quickly during sessions to avoid stream disruption.
🎬 Pre-Live Preparation
Upload banners, product links, pricing, and session info before going live.
Create and manage OBS visuals—stickers, frames, countdowns, and themed overlays.
Ensure assets are on-brand, mobile-friendly, and campaign-ready.
✅ Compliance & Live Monitoring
Use a checklist to ensure hosts follow SOPs (dress code, attendance, conduct).
Flag and report any violations (e.g., lateness, script misuse, dress code) with proper documentation.
Monitor and record key metrics during each session (viewers, likes, sales, peak CTR).
📦 Post-Live & Studio Maintenance
Reset studio equipment and maintain cleanliness and order after each stream.
Track equipment inventory and report any technical issues or damage.
📌 What We’re Looking For
Minimum 3 years of experience in livestreaming, especially in beauty or e-commerce.
Proficient with OBS Studio: multi-scene setups, transitions, overlays, sync, filters.
Familiar with TikTok Live, Shopee Live, and related e-commerce platforms.
Strong attention to detail and ability to solve tech issues under pressure.
Excellent time management with zero tolerance for lateness or miscommunication.
High integrity and professionalism—especially in upholding SOP standards.
Comfortable working under pressure during flash sales or high-traffic events.
Able to communicate in English for reporting and coordination.
🌞 Why Join Us?
Be part of a brand that’s redefining sun care and digital beauty experiences.
Help shape the future of our livestream team from the inside out.
Work in a fun, collaborative, high-performance environment with real impact.
Enjoy skincare perks, in-office creativity, and plenty of growth opportunities.
