Deskripsi pekerjaan Lead Pastry & Kitchen Crew The Cheesecake Bar Bali
Position Summary
The Lead Pastry & Kitchen Crew is responsible for leading the daily kitchen and pastry operations while ensuring the highest standards of food quality, hygiene, customer service, and operational efficiency. This is a hands-on leadership role that requires flexibility, initiative, and the ability to manage both kitchen operations and team performance in a fast-paced café environment.
Key Responsibilities
Leadership & Operations
Lead and supervise the daily operations of the pastry and kitchen team.
Take overall responsibility for kitchen operations in the absence of management.
Delegate tasks, monitor performance, and ensure work is completed efficiently.
Demonstrate leadership by motivating, coaching, and supporting team members.
Be flexible and willing to take on additional responsibilities as required.
Pastry & Food Preparation
Prepare cheesecakes, pastries, desserts, beverages, and selected food items according to company recipes and standards.
Maintain consistency in food quality, presentation, and portion control.
Assist in creating and developing new menu items and seasonal offerings.
Minimize food waste and maximize product quality.
Customer Service
Deliver exceptional customer service at all times.
Communicate confidently and professionally with customers in English.
Handle customer enquiries, requests, and complaints courteously and efficiently.
Support front-of-house operations whenever required.
Inventory & Purchasing
Monitor daily inventory levels of food, beverages, packaging, and kitchen supplies.
Maintain accurate stock records and conduct regular inventory checks.
Prepare purchasing requests and coordinate with management to replenish stock.
Ensure proper receiving, storage, labeling, and stock rotation (FIFO).
Maintain adequate inventory levels while minimizing waste and controlling costs.
Kitchen Management
Maintain a clean, organized, and hygienic kitchen at all times.
Ensure compliance with food safety, hygiene, and sanitation standards.
Maintain all kitchen equipment and report maintenance requirements promptly.
Requirements
Previous experience in pastry, bakery, café, or kitchen operations.
Strong leadership and team management skills.
Ability to prepare pastries, desserts, and basic cooked food items.
Good command of spoken English and the ability to communicate effectively with customers and colleagues.
Experience in inventory control and purchasing coordination.
Excellent multitasking, organizational, and time management skills.
Strong customer service and interpersonal skills.
Creative mindset with the ability to develop new food and beverage ideas.
Sound knowledge of food hygiene, sanitation, and workplace safety.
Honest, reliable, responsible, and self-motivated.
Punctual with a strong work ethic.
Able to work independently and under pressure.
Willing to work weekends, public holidays, and flexible shifts as required.
Core Competencies
Leadership
Customer Service Excellence
English Communication
Pastry & Food Preparation
Inventory Management
Purchasing Coordination
Food Hygiene & Safety
Creativity & Menu Development
Multitasking
Time Management
Problem Solving
Attention to Detail
Teamwork
Adaptability
Accountability
