We are looking for a Key Account Executive / Manager with at least 3-5 years of Account Servicing experience. This position reports to the Sales Director. Successful candidates should be capable of interfacing with professionals at the highest organizational levels within the client base.
· Creating and communicating a project plan, schedule, and budget
· Assessing and evaluating project success
· Client consultancy (email, WA, phone, video conferencing and face-to-face)
· campaign management and reporting
· constantly improving the processes and technology for our delivery of services
· Manage projects and clients
· Developing sales strategies, negotiating with partners, and training
· Recruit, develop, service, and grow relationships with corporate partners.
· Provide consultative selling, cross-selling, and upselling, in addition to maintain the highest level of customer experience.
· Monitoring the health of partners & their campaigns, keeping the Key Performance Indicators on track.
· Provide weekly report updates of sales, pipelines, leads, opportunities, and sales activity.
· Achievement of monthly/quarterly sales targets.
· Administrative duties, including the collation & submission of reports
· Prepare project documentation such as schedule, quotation, research, etc
· Ability to engage with all levels across the customers’ organizations including C-level executives; understand and identify customers’ needs through account planning.
· Generate leads and build healthy funnels to meet sales objectives.
· Engagement and cultivation of strong rapport with partners and vendors
· Gathering of market intelligence on new products, industry trends, competitive development, and constant evaluation of potential new product lines
· Only Singaporeans / PR need to apply
· Diploma/Degree in Business/Sales/Marketing/IT or equivalent
· Proficiency in MS Office skills, Project Management software
· Minimum 3 - 5 years of working experience in a similar function in the IT industry
· Collaborative, Strong communication skills, Good Team player
· Problem solver, Attention to detail
· Strong organizational skills
· Ability to multi-task and prioritize,Goal- and results-driven
· Simplify complex workflows
· Tech-savvy, Data-driven
· Project management (manage timeline, resources, and scope of work)
· Interest in international relationships and digital technology
· Demonstrates the ability to communicate, present, influence credibly and effectively at all levels of the organization and with clients.
· Passion to learn new product solution / technology.
· Experience in administrative work, customer and key account servicing is preferred
· Good interpersonal skills
· Good team player, Able to work in fast paced environment