Kepala Gudang / Warehouse Manager

La Douce is currently seeking a dynamic and responsible individual to join our team as a Warehouse Manager.

As a Warehouse Manager, you will be responsible for overseeing the overall warehouse operations, ensuring efficient inventory management, accurate order fulfillment, and smooth day-to-day operations.

Responsibilities:

- Manage and oversee all daily warehouse operations, including receiving, storing, picking, packing, QC, and shipping.

- Monitor and maintain accurate inventory levels, stock movement, and stock opname.

- Ensure all orders are processed accurately and shipped on time.

- Lead, manage, and monitor the warehouse and packing team, including manpower allocation, attendance, productivity, and performance.

- Set daily targets and ensure the team meets operational deadlines, especially during high-volume periods and campaigns.

- Establish, implement, and continuously improve warehouse SOPs and workflow.

- Monitor packing accuracy and minimize errors such as wrong items, wrong sizes, missing items, and incorrect quantities.

- Identify operational bottlenecks and implement solutions to improve efficiency and productivity.

- Coordinate with Management, Purchasing, Production, Marketing, Customer Service, and E-commerce teams regarding warehouse requirements and order fulfillment.

- Monitor warehouse supplies and packaging materials to ensure sufficient stock and efficient usage.

- Maintain warehouse cleanliness, organization, safety, and overall working conditions.

- Prepare regular reports on inventory, fulfillment, productivity, errors, and warehouse performance.

- Handle operational issues and ensure problems are resolved quickly and effectively.

- Take full ownership of warehouse performance and continuously develop a more efficient, organized, and scalable warehouse system.