Deskripsi pekerjaan Junior Managar Villa Balinest Villas
Responsibilities
- Oversee the daily operations of assigned villas to ensure everything runs smoothly.
- Coordinate with Housekeeping, Maintenance, and Villa Supervisor teams to ensure the villas are clean, well-maintained, and ready for guests.
- Monitor and assist with guest check-in and check-out when needed.
- Handle guest requests and complaints professionally and ensure they are resolved promptly.
- Conduct regular villa inspections and report any maintenance or operational issues.
- Ensure all villa facilities, amenities, and equipment are available and in good condition.
- Monitor staff performance and provide guidance to the team when necessary.
- Coordinate staff schedules and ensure adequate coverage for daily operations.
- Communicate with villa owners regarding operational matters when required.
- Coordinate with vendors and suppliers for villa-related needs and services.
- Monitor inventory and ensure sufficient stock of guest amenities and operational supplies.
- Prepare daily or weekly operational reports for management.
- Support the Manager in improving villa operations and guest experience.
- Assist in training and onboarding new team members.
- Ensure company standards, SOPs, and service quality are consistently followed.
Qualifications
- Minimum 2–3 years of experience in villa, hotel, hospitality, or property management.
- Previous experience in a supervisory or team leader position is preferred.
- Good understanding of villa/hotel daily operations and guest services.
- Good communication and interpersonal skills.
- Able to handle guest complaints and operational issues professionally.
- Able to coordinate and work closely with Housekeeping, Maintenance, Front Office, and other operational teams.
- Good leadership and problem-solving skills.
- Able to manage multiple tasks and work under pressure.
- Good command of English, both written and spoken.
- Good organizational and time-management skills.
- Comfortable using Microsoft Office/Google Workspace and basic operational reporting tools.
- Willing to be mobile between properties when required.
- Has a valid driving license (SIM A/C) and own transportation is preferred.
- Proactive, responsible, detail-oriented, and able to work independently.
- Strong commitment to maintaining service quality and guest satisfaction.
- Based In Bali
- Able to join immediately.
