IT Vendor and Asset Management

IT Asset & Vendor Management

Job Description

• Manage the lifecycle of IT assets, including procurement, inventory, deployment, maintenance, and disposal.
• Maintain accurate records of IT assets and ensure inventory data is up to date.
• Coordinate preventive maintenance (PM) schedules with vendors and review maintenance reports to ensure service quality.
• Coordinate IT service requests from internal users and collaborate with relevant teams to ensure timely resolution.
• Plan and coordinate end-user device refresh and replacement activities.
• Manage vendor relationships, including communication, performance monitoring, and service delivery.
• Coordinate with third-party vendors regarding maintenance activities, issue resolution, and project execution.
• Process and monitor invoices related to IT maintenance services and vendor engagements.
• Prepare, review, monitor, and follow up on vendor contracts, service agreements, and related documentation.
• Ensure compliance with company policies, procurement procedures, and asset management standards.
• Prepare periodic reports related to IT assets, vendor performance, maintenance activities, and service delivery.
• Support other IT operational activities as required.

Requirements

• Bachelor's Degree (S1) in Computer Science, Information Systems, Information Technology, Computer Engineering, or a related field.
• Minimum 2 years of experience in IT Asset Management, IT Vendor Management, IT Operations, or IT Infrastructure Support.
• Strong understanding of IT asset lifecycle management, inventory control, and asset documentation.
• Experience managing third-party vendors, including vendor coordination, contract administration, and service performance monitoring.
• Familiar with procurement processes, preventive maintenance coordination, invoice verification, and vendor administration.
• Experience handling IT asset inventory systems or asset management tools is an advantage.
• Strong knowledge of IT service management (ITSM) processes and IT operational support.
• Excellent communication, coordination, negotiation, and stakeholder management skills.
• Strong administrative and documentation skills with attention to detail.
• Able to work independently, manage multiple priorities, and meet deadlines.
• Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with ITSM or Asset Management tools is a plus.
• Good command of English, both written and verbal (minimum TOEIC score of 650 or equivalent is preferred).
• Preferred Qualifications
• Experience working in the banking, financial services, securities, or enterprise IT environment.
• Familiarity with ITIL best practices.
• Experience in vendor evaluation, SLA monitoring, contract management, and procurement processes.
• Knowledge of IT hardware lifecycle, software licensing, and inventory auditing.