Deskripsi pekerjaan IT Support PT Achiera Global Utama
Requirements
- Minimum Diploma (D3) in Information Technology, Computer Science, or a related field.
- Minimum 2 years of experience in IT Support, preferably in the banking industry.
- Good communication and interpersonal skills.
- Good knowledge of hardware, software, networking, and troubleshooting.
- Able to work independently and as part of a team.
- Strong problem-solving skills and customer service orientation.
Responsibilities
- Provide technical support to users for hardware, software, and network-related issues.
- Troubleshoot and resolve IT problems in a timely manner.
- Install, configure, and maintain computers, printers, and other IT equipment.
- Monitor system performance and ensure IT operations run smoothly.
- Assist users with IT-related inquiries and provide technical guidance.
- Coordinate with internal IT teams and vendors to resolve technical issues.
