IT Support Intern

Cita Indonesia Group

IDR3.000.000 - 4.000.000/Bulan

Computer & Information Technology

Magang · Kerja di kantor

Pengalaman kurang dari 1 tahun

Lowongan ini telah ditutup

Persyaratan

Kerja di kantor

Pengalaman kurang dari 1 tahun

Minimal Diploma (D1 - D4)

Loker ini dikelola oleh

Online 15 jam yang lalu

Skills

ERP Software

Google Sheets

Troubleshooting

Deskripsi pekerjaan IT Support Intern Cita Indonesia Group

Job Descriptions:
Oversee the day-to-day operations of the IT support team, including assigning tasks, tracking progress, and ensuring timely resolution of issues and ensure projects are completed on time and within scope.
Maintain detailed records of support activities, project progress, and system changes. Create and update documentation for processes, procedures, and user guides.
Provide documentation such as Functional Specifications and user guides required throughout the project life-cycle.
Create and maintain comprehensive documentation, including user guides (manual book) and standart operating procedure (SOP).
Respond to user inquiries, troubleshoot hardware and software issues, and provide solutions to ensure minimal disruption to operations.

Job Qualifications:
Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
Familiarity with ERP modules and their functionalities.
Experience with project management tools (Trello, Jira, or Asana).
Maintain detailed records of support activities, system changes, and project updates in the chosen project management tool.
Proficient in using Excel or Google Sheets for basic reporting applications.Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.

Cita Indonesia Group

201 - 500 karyawan

Cita Indonesia adalah brand perusahaan yang beroperasi melalui 4 segmen bisnis: Nutrisi dan Kesehatan, Bisnis Pertanian, Konstruksi dan Logistik, dan Ritel yang meskipun masing-masing dikelola secara mandiri, disatukan oleh nilai dan visi yang sama.

Alamat kantor

Kawasan Industri Blessindo Blok B No.3A & 5, Bojong Kamal, Cirarab, Legok, Tangerang, Banten, 15820

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