IT Support & Asset Specialist

Agile Technica

Rp1.500.000 - 2.000.000/Bulan

Komputer & Perangkat Lunak IT Support

Magang · Kerja di lokasi

Minimal SMA/SMK

Pengalaman kurang dari 1 tahun

Persyaratan

Kerja di lokasi

Pengalaman kurang dari 1 tahun

Minimal SMA/SMK

Skills

Hardware Installation

Software Installation

Troubleshooting

Benefit Kerja

Career Path

Loker ini dikelola oleh

Rekruter

Deskripsi pekerjaan IT Support & Asset Specialist Agile Technica

Requirements:

Hardware Support & Troubleshooting (First Line):

Jika terjadi kendala/kerusakan pada PC, Laptop, Printer, Perangkat Jaringan, dan fasilitas IT penunjang kerja lainnya.
Melakukan pemeriksaan teknis awal dan penanganan langsung untuk kerusakan tingkat minor.
Mengoordinasikan proses perbaikan/servis ke pihak ketiga (vendor) jika kerusakan membutuhkan penanganan tingkat mayor.

Asset Management (Collaboration with General Affair):

Melakukan pendataan, inventarisasi, pencatatan masuk-keluar, serta pelabelan (asset tagging) seluruh aset kantor.
Memantau kondisi kelayakan unit (hardware maintenance) dan kesiapan spare-part pendukung secara berkala.
Membantu proses stock opname dan audit aset IT bersama tim General Affair (GA).

Employee Onboarding & Offboarding (Collaboration with HR):

Mempersiapkan perangkat (hardware setup), instalasi OS/software standar, dan konfigurasi akun kerja untuk karyawan baru bersama tim HR.
Mengatur serah terima unit perangkat (device handover) saat karyawan baru bergabung (onboarding) maupun saat pengembalian perangkat (offboarding).

Qualifications:

Pendidikan min. D3/S1 Teknik Informatika, Sistem Informasi, Teknik Komputer, atau SMK Multimedia/TKJ dengan pengalaman yang relevan.
Pengalaman kerja minimal 1–2 tahun di bidang IT Support / Hardware Technician / Helpdesk (terbuka untuk fresh graduate yang memiliki pemahaman praktis hardware yang kuat).
Keterampilan teknis yang kuat dalam bongkar-pasang, diagnosa kerusakan, dan perawatan PC/Laptop (Windows/macOS), Printer, serta device periferal.
Pemahaman dasar mengenai jaringan kantor (LAN, Wi-Fi, Router, Switch, IP Configuration).
Mampu bekerja sama dengan divisi lain (terutama HR dan General Affair).
Memiliki kemampuan komunikasi yang ramah, berorientasi pada pelayanan (service-oriented), serta tekun dan rapi dalam hal pendataan administrasi aset.

Agile Technica

Information Technology and Services

11 - 50 karyawan

Agile Technica is a young and ambitious Software and Consulting company who aims to work with businesses and help them realising their optimal efficiencies with the help of cutting-edge technologies. In this era of digitalisation, it is crucial to have a system in place to automate some low-level tasks so that human resources can be channeled to a better use of handling much more complex tasks. This will result in lower rate of error, higher quality of human resources, more optimal processes, and eventually higher profit margin. When we talk about digital transformation, it is of much bigger scope than a one-to-one replacement of one manual process to an automated counterpart. The business process may need to be updated, the mindset of personnels may need to be adjusted, existing human resources may need to be upgraded or re-assigned. We are looking forward to being part of these activities in your company and we believe that this can be achieved by integrating Agile methodology into this process.

Technologically, we are specialized in application development with cloud technology exploitation. AWS, GCP, Kubernetes, Docker, MongoDB, React JS, PHP, Python, Java, Javascript, TypeScript are just some framework and tool names that we have worked with previously. In the ever-changing world of technology, we are also actively getting ourselves up to date with the latest trend with the sole aim of offering the best solution for our clients. We are always excited to talk about technologies, so please reach to us to talk about your most ambitious project!

Alamat kantor

Skystar Venture Room Perseus, New Media Tower lantai 11, Universitas Multimedia Nusantara Scientia Garden. Jalan Boulevard Gading Serpong, Tangerang 15811

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