IT Staff

PT GMK Makmur Indonesia, a leading provider of integrated business solutions in Pasar Rebo, Jakarta Timur, is expanding its team to support our growing client base. With a focus on delivering seamless digital experiences, we are looking for dynamic and skilled IT Staff who are passionate about technology and eager to contribute to our mission of excellence in service delivery. This is an exciting opportunity for individuals who thrive in fast-paced environments and are committed to providing exceptional support to our clients.

In this role as IT Staff, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing technical support to our users. Key responsibilities include:

- Managing and resolving help desk, including troubleshooting hardware and software issues.

- Conducting network troubleshooting and maintaining the integrity of our IT systems.

- Performing regular hardware maintenance and ensuring all equipment is functioning optimally.

- Offering remote support to colleagues and clients, ensuring timely resolution of technical problems.

- Collaborating with cross-functional teams to implement new technologies and processes.

We are seeking candidates who meet the following qualifications:

Candidates must be Bachelor’s degree in Computer Science, Information Technology, or a related field. A minimum of 3 to 5 years of experience in IT support roles is required, with hands-on experience in help desk, IT support, network troubleshooting, hardware maintenance, technical support, and troubleshooting. Strong communication skills, both verbal and written, are essential, as is the ability to work independently and in a team environment. If you are detail-oriented, customer-focused, and possess a proactive approach to problem-solving, we would love to hear from you. Join us in shaping the future of technology at PT GMK Makmur Indonesia!