Deskripsi pekerjaan IT solution analyst Solutionlabs Grup Indonesia
REQUIREMENTS
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Information Systems, or a related field.
- Minimum experience in 3 complete Software Development Life Cycle (SDLC) cycles, with hands-on exposure to solution analysis and solution architecture.
- Strong understanding of SDLC, system development processes, technical solution design, and business process analysis.
- Strong analytical and problem-solving skills, including the ability to identify root causes, evaluate alternatives, and recommend effective solutions.
- Strong requirements elicitation skills, with the ability to deeply understand and translate business needs into functional and technical requirements.
- Ability to develop and maintain technical documentation, including High-Level Design (HLD), process flow/flowcharts, solution mock-ups, acceptance testing documentation, and other relevant solution documents.
- Strong understanding of UI/UX principles and a good sense of user experience and usability.
- Experience in developing interactive dashboards and data visualization to generate insights from large datasets.
- Strong communication and stakeholder management skills, with the ability to collaborate effectively with business users, technology teams, operations, vendors, and other related stakeholders.
- Able to analyze and evaluate technical system designs and business processes to identify opportunities for continuous improvement.
- Experience in mining business processes or mining industry operations is an advantage.
- Previous experience as a Software Developer/Engineer is an advantage.
- Familiarity with solution design and collaboration tools such as Figma, Whimsical, or equivalent.
- Familiarity with task and project management tools such as Jira, ClickUp, Trello, or equivalent.
- Fast learner, self-starter, proactive, and able to work effectively in a dynamic digital transformation environment.
- Strong collaboration, coordination, and communication skills across cross-functional teams.
KEY RESPONSIBILITIES
- Solution Assessment & Requirements Analysis
- Evaluate and analyze business requests for new solutions, system enhancements, and digital initiatives received through the demand management process.
- Conduct requirements elicitation and translate business needs into clear functional and technical requirements
- Analyze business processes, identify gaps and root causes, and recommend opportunities for process and solution improvement.
- Solution Design & Documentation
- Design and evaluate alternative technical solutions based on business requirements, technical feasibility, scalability, usability, and expected business value.
- Develop and maintain solution design documentation, including High-Level Design (HLD), process flow/flowcharts, solution mock-ups, acceptance testing criteria, and other required technical documentation.
- Ensure solution designs are aligned with enterprise technology standards, business processes, and the overall digital technology roadmap.
- Stakeholder & Cross-Functional Coordination
- Coordinate and communicate effectively with the Digital Factory & Operation (DIFO) team, business users, vendors, and relevant stakeholders throughout the solution lifecycle.
- Orchestrate and activate relevant internal functions, including Technology, Mining, Change Management, and Operations, as well as external parties, to ensure effective execution of solution proposals.
- Facilitate discussions to investigate, evaluate, and compare alternative solutions and provide recommendations for the preferred solution.
- Solution Development & Implementation
- Collaborate with the Digital Factory & Operation (DIFO) team throughout the solution development and implementation process.
- Support the establishment of solution success criteria, acceptance criteria, and appropriate measurement indicators.
- Participate in solution testing, validation, and acceptance activities to ensure the delivered solution meets defined business and technical requirements.
- Data & Digital Insight
- Develop or support the development of interactive dashboards and data visualizations to provide actionable insights from large datasets.
- Leverage data and digital technologies to support business decision-making and continuous improvement initiatives.
- Continuous Improvement & Digital Transformation
- Analyze and evaluate existing technical systems, business models, and processes to identify opportunities for continuous improvement.
- Act as a Digitalization Ambassador by promoting digital adoption, digital ways of working, and a strong digital culture across the organization.
- Contribute to initiatives that improve process synchronization, solution effectiveness, and overall business value realization.
- Business Value & Solution Governance
- Ensure solution proposals are aligned with business objectives and deliver maximum expected value to the organization.
- Establish appropriate measurement criteria to evaluate solution effectiveness and outcomes.
- Support the Demand Solution function as the demand/requirements frontier, ensuring business needs are properly assessed, prioritized, and translated into viable solution proposals.
- Other Responsibilities
- Provide support to other departments within the Digital & Technology Division as required.
- Perform other relevant responsibilities assigned by the Head of Demand Solution.
