Deskripsi pekerjaan IT IMPLEMENTATION PT Summarecon Agung Tbk
Requirements:
- Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field.
- Basic understanding of IT systems, applications, computer hardware, and troubleshooting.
- Proficient in Microsoft Office.
- Good documentation and report-writing skills.
- Strong communication and analytical skills.
- Ability to work within established timelines and meet Service Level Agreement (SLA) targets.
- Fast learner, adaptable, and able to work effectively in a team.
Job Description:
- Prepare and maintain documentation and reports related to the company's IT systems and applications.
- Provide technical support to users experiencing issues with applications or computer systems.
- Analyze and troubleshoot application-related issues, ensuring timely resolution in accordance with SLA targets.
- Provide guidance and training to users on how to use company applications effectively.
- Coordinate with the IT team and relevant departments to resolve technical issues and address application-related needs.

