IT Governance / Compliance for Banking Industry

PT Sigma Global Teknologi, known as SIGMATECH, is a premier enterprise technology partner recognized for its expertise in software development across various platforms including web, mobile, and desktop solutions. With a commitment to excellence and a service-oriented approach, SIGMATECH has earned a reputation as a trusted partner for mission-critical applications serving global clients from sectors like insurance, government, and manufacturing. Our vision is to be the most reputable and dependable growth solution partner for IT professionals and businesses worldwide. SIGMATECH is expanding its team in Setiabudi, Jakarta Selatan, and is actively seeking talented individuals to join our dynamic environment. By joining us, you will be part of a team dedicated to delivering innovative solutions and fostering professional growth.

As an IT Governance / Compliance Specialist for the Banking Industry, you will play a crucial role in ensuring our clients adhere to stringent regulatory standards and best practices. Your responsibilities will include managing ticketing systems, providing help desk support, offering customer service, conducting network troubleshooting, maintaining hardware, and ensuring compliance with data governance regulations. You will also be responsible for providing technical support and troubleshooting issues remotely, enhancing our clients' operational efficiency and security. This role requires a proactive and detail-oriented mindset, with a focus on maintaining high standards of service and adhering to industry-specific compliance requirements. We value hybrid work arrangements and offer flexible working conditions to accommodate our employees' needs while promoting a healthy work-life balance.

We are seeking candidates with a Bachelor's degree and at least one to three years of relevant experience in IT support, help desk operations, and customer service. Ideal candidates will possess strong skills in ticketing systems, network troubleshooting, hardware maintenance, and remote support. Experience in compliance, data governance, and technical support is essential. SIGMATECH offers a collaborative and supportive work environment where your skills can flourish. If you are passionate about technology, committed to excellence, and eager to contribute to our growing team, we invite you to apply. SIGMATECH is an equal opportunity employer, and we welcome applications from diverse backgrounds.