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This job post is managed by
QuessCorp Viet Nam
Last active 2 years ago
Skills
Job description for IT Engineer / IT Helpdesk / IT Support at Quesscorp
- Receiving support requests directly from users, via emails or hotlines, logging tickets to the ServiceDesk system, and confirming the reception of requests to users in a timely manner
- By oneself or together with the team, analyzing the issues, proposing solutions and implementing them in accordance with guidelines for common IT tasks. Main areas of support include PCs (hardware/software/connectivity), LAN cabling, Wireless, printers, fax machines, scanners, photocopying machines, projectors and other IT devices
- Setting up PCs/Laptop (hardware/software/connectivity) for newcomers and RVC employees
- Maintaining/Upgrading PCs (hardware/software/connectivity) and other IT devices for current users when requested
- Completing other technical tasks assigned by IT Supervisor/Manager and the Management;
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Requirement
- On-site work
- 1 year of experience
- Good knowledge in PC and other IT devices’ hardware/software/connectivity, including Windows and Linux operating systems, good skills in analyzing, diagnosing and trouble-shooting issues
- Good knowledge in network, server, corporate web tool/application
- Good knowledge in System Center Configuration Manager (SCCM)
- Have knowledge in web programming (PHP, C#, HTML, etc.)
- Good communication in English.(Toeic score over 500 is advantage)
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Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.