
Invoice Administrator (3 months contract)
Skills
Deskripsi pekerjaan Invoice Administrator (3 months contract) Wilhelmsen Ships Service (S) Pte Ltd
- Able to commit for at least 3 months of service, contract renewable subjected to business requirement.
- Able to start work immediately.
- Entry level are welcome to apply.
- NITEC, Higher NITEC in Maritime Business or related discipline.
- Preferably experience in Shipping Operations.
- Proactively follow up, collect, check, and allocate supplier’s invoices to correct port call.
- Coordinate preparation, checking and finalization of disbursement accounts (DAs) within agreed KPIs (either internal KPIs or those agreed with the Principal).
- Ensure DA accuracy and compliance with customers’ DA requirements and WSS Ships Agency Standard Operating Procedures.
- Closely follow up with local agents and coordinate resolution of FDA queries and FDA settlement disputes.
- Ensure that all internal and external requirements related to filing and storing of documentation related to disbursement accounts are fulfilled.
- Follow up with customers regarding payments on a regular basis. Seek advice from SA Credit on best approach. Escalate to Central Agent / Customer Support Agent where required.
- Daily check to ensure customer payments reflect the correct DA IDs to which the payment relates to assist Cash Collector in funds allocation.
- Arranging payments from Principal and to Local Ports, by following up the Principal with balances and coordinating with Cash Collectors for payment allocation.
- Send FDA to customer, when required.
- Register and follow up customer complaints in improvement potential (IP) system.