International Sales Coordinator

PT SAIRA FAZAL INDONESIA is an Indonesian trading and supply company specializing in premium Indonesian cocoa products for international markets. We work with businesses looking for reliable cocoa powder supply and aim to build long-term partnerships with customers worldwide.

About the Role

We are looking for a proactive and results-driven International Sales Executive to help us expand our global customer base.

Your main goal will be to find new potential companies, introduce our cocoa powder products, build relationships with decision-makers, and convert prospects into customers.

Key Responsibilities

Research and identify new potential B2B customers and companies in international markets.

Build and maintain a database of potential buyers, importers, distributors, manufacturers and food companies.

Conduct cold calling, WhatsApp outreach and email campaigns to introduce our cocoa powder.

Contact purchasing managers, import managers and business owners.

Present our cocoa powder products, pricing, quality and supply capabilities to potential customers.

Follow up consistently with prospects and turn leads into sales opportunities.

Understand customers' requirements, including specifications, quantity, packaging and delivery needs.

Negotiate prices and commercial terms with potential buyers.

Coordinate with the internal team regarding quotations, samples, orders and customer requirements.

Develop and maintain long-term relationships with international clients.

Meet monthly sales and customer-acquisition targets.

Explore new international markets and identify opportunities for business growth.

Requirements

1–3 years of experience in Sales / Business Development / International Sales preferred.

Experience in B2B sales, export sales or commodity/food ingredients sales is a plus.

Excellent English communication skills, especially written and spoken.

Confident in making cold calls and approaching new companies.

Strong communication, negotiation and persuasion skills.

Comfortable sending professional emails and communicating with international clients.

Proactive, target-oriented and persistent with follow-ups.

Able to research potential customers and generate leads independently.

Good knowledge of Microsoft Office / Google Workspace.

Experience with CRM systems is a plus.

Willing to learn about cocoa powder, cocoa products and international trading.

What We Offer

Opportunity to work in international B2B sales and global trading.

Performance-based sales commission / bonus.

Opportunity to build relationships with international companies.

Career growth in international sales and business development.

Training and support to develop your product and sales knowledge.

🎯 Main KPI of This Position

Find new companies → Contact them → Introduce our cocoa powder → Follow up → Convince them → Get samples/trials → Close the deal → Build long-term customers.