Deskripsi pekerjaan Hub Associate Jakarta GoWork
As the front face that anyone meets when they walk into our space, you play a very important role for GoWork. The mission of this position is to make all of our clients happy and productive when they are in our space by giving them 5-star service and subsequently plays a vital role to company growth!
You will be the go-to person for all our clients, together with the Hub Associate & Hub Manager. If you love learning about diverse industries and helping businesses grow, then this role is perfect for you. As a bonus, you will get tons of opportunities to learn about various topics through various platforms (such as workshops, seminars, discussions) while delivering your role.
Qualification needed:
- Minimum D3 degree from a reputable university
- Education and/or work background in Hospitality is an advantage
- Fluent in English (oral, writing and reading) and Bahasa Indonesia
Hard and soft skills needed:
- Proficient in Microsoft Word, Excel and PowerPoint
- Positive, friendly and approachable personality
- Client service oriented· Well organized, detail-oriented and able to multitask
Key results for this position:
- Monthly renewal rate across all locations for Operations Team: 80%
- Monthly conversion rates of Coworking, Event Space, Meeting Room, and Virtual Office: 90%
- Monthly increment of GoWork Add-Ons: >8%
- Maintain Operations Team budget savings: >10%
