HRGA Head (Mandarin Speaker)

About the role

The Junior Manager HRGA is responsible for leading the Human Resources & General Affairs department at PT IZZOO Teknologi Modern. This role requires strategic oversight of HR policies, organizational development, recruitment, employee relations, compensation management, and general office operations, with a focus on ensuring compliance with Indonesian labor laws and effective communication with Mandarin-speaking management.

Key responsibilities

1. Develop HR policies, SOPs, organizational structures, job descriptions, and performance evaluation systems aligned with business goals
2. Lead end-to-end recruitment, manpower planning, and talent acquisition for business and leadership positions
3. Ensure compliance with Indonesian labor laws and regulations, manage employee relations, and handle employment-related risks and disputes
4. Oversee employment contracts, attendance, payroll coordination, BPJS, employee benefits, performance reviews, and employee lifecycle management
5. Develop KPI systems, training programs, employee development plans, and performance improvement initiatives
6. Manage office facilities, company assets, procurement, vendor relationships, administrative services, and operational budgets
7. Prepare HRGA reports, workforce analysis, recruitment updates, and recommendations for management
8. Communicate effectively with Mandarin-speaking management and coordinate HRGA matters between headquarters and local teams
9. Improve HRGA processes, internal controls, documentation systems, and operational efficiency

Requirement

1. Bachelor's degree in Human Resources, Psychology, Law, Management, or a related fiel
2. Minimum 3 - 5 years of HRGA experience, including leadership or managerial responsibilities
3. Professional fluency in spoken and written Mandarin, with the ability to communicate effectively with Chinese-speaking management
4. Strong knowledge of Indonesian labor laws, employment contracts, employee relations, BPJS, and HR compliance
5. Strong experience in recruitment, organizational development, compensation and benefits, performance management, and employee administration
6. Experience managing office operations, company assets, procurement, vendors, and administrative budgets
7. Strong leadership, problem-solving, decision-making, reporting, and stakeholder management skills
8. Proficient in Microsoft Office, Excel, HRIS platforms, and digital collaboration tools
9. Strategic, proactive, analytical, detail-oriented, adaptable, and highly responsible
10. Preferred Experience in technology, e-commerce, digital entertainment, wholesale, or startup environments