HR Generalist

CORE TASKS, DUTIES AND RESPONSIBILITIES

 Develop and implement approved wage and salary policies to attract and retain suitably qualified and experienced staff.

 Coordinate and control the recruitment of staff in accordance with department needs including the placement of advertisements, conducting initial interviews, reference checking and drafting letters of appointment.

 Coordinate the development and implementation of appropriate training and development programmes to develop existing staff.

 Ensure appropriate team member reviews are conducted per Cross Hotels and Resorts HR policy.

 Represent the hotel in negotiations with labour unions and employee groups ensuring that the hotel’s interests are protected.

 Ensure that the hotel complies with the provisions of the Labour Law and any other appropriate legal requirements.

 In consultancy with Department Heads prepare and updates service standards for each department in the hotel and assist Department heads to implement and monitor standard.

 Coordinate the preparation and regular reviews of position Job Descriptions and Person Specification for all hotel positions.

 Develop manpower planning strategies and procedures to ensure that the hotel has access to appropriate levels of manpower to cover existing and future needs.

 Provide functional guidance and assistance to operation Department Heads on matters affection pay, discipline, welfare and training of hotel employees.

 Direct and control the day to day management of employee welfare facilities including staff accommodation, employee newsletter, staff transport and staff canteen.

 Coordinate the preparation and updating of employee handbooks and manuals censuring that all new employees receive a copy of the handbook on appointment.