Hotel Manager

Job Responsibilities:

· Develop, Manage and Supervise the all team at hotel (Front Office, Housekeeping, Engineering, etc)

· Ensure all operational doing smooth and minimize hard complain from customer including front desk, housekeeping, food & beverage, and maintenance

· Train, motivate, evaluate front office staff, and conduct regular performance reviews and provide coaching for staff development

· Ensure compliance with all company policies, health and safety regulations, and industry standards

· Handle administrative duties such as reporting, managing supplies, and coordinating with other departments (e.g., housekeeping, maintenance, etc.)

· Monitoring shift reports, including revenue, occupancy, and guest feedback

· Manage guest relations and resolve escalated service issues promptly and professionally

· Coordinate with owners, vendors, and external partners

· Analyze market trends and competitor activities to support pricing and promotional strategies

· Oversee maintenance and asset management to ensure facilities are well-maintained

Requirements:

· Bachelor's degree in Hospitality Management preferred

· Minimum of 2-3 years of experience as Hotel Manager, Room Division Manager or requivalent

· Strong leadership and interpersonal skills

· Excellent communication skills, both written and verbal

· Ability to handle multiple tasks and work under pressure

· Proficiency in front office software and Microsoft Office Suite

· Having Certification in hospitality management or related field more preffered

· Ability to stand for long periods of time

· Willing to be placed at YOGYAKARTA