Deskripsi pekerjaan Hostess Tavolo Group
Job Description
- Warmly welcoming guests as they arrive, providing menus, and escorting them to their tables.
- Handling phone calls, taking reservations and managing the seating chart
- Managing the waitlist during busy periods, providing accurate wait times, and keeping guests informed.
- Ensuring a pleasant dining experience by addressing guest needs, answering questions about the menu, and providing information about the restaurant
- Coordinating with servers and kitchen staff to ensure smooth service flow and efficient table turnover.
- Keeping the front-of-house area, including the hostess stand, clean and organized.
Job Requirements
- Proven experience in food and beverage service.
- Excellent Communication and Interpersonal Skills
- Strong Organizational Skills
- Ability to Work Under Pressure
- Positive Attitude and Professionalism
- Basic Math and POS System Skills
- Knowledge of Restaurant Operations
