Deskripsi pekerjaan HEAD BAR Toby's Estate Indonesia
Qualifications
- Minimum education: High School Diploma or equivalent; a Diploma (D3) or Bachelor's Degree is preferred.
- Minimum 3 years of experience as a Head Bar or Head Barista.
- Barista certification is an advantage.
- Passionate about the Food & Beverage industry, especially coffee.
- Proficient in operating espresso machines and manual brewing equipment.
- Strong knowledge of milk steaming, latte art, and manual brewing techniques.
- Strong leadership skills with the ability to lead, train, and motivate a bar team.
- Detail-oriented with strong administrative skills, including inventory management, daily reports, stock control, and operational documentation.
- Able to develop, implement, and ensure compliance with Standard Operating Procedures (SOPs) and standard recipes to maintain product consistency.
- Excellent communication, interpersonal, and problem-solving skills.
- Proactive, creative, responsible, and able to work effectively under pressure.
- Willing to be based in Bandar Lampung.
Responsibilities
- Lead and oversee the daily operations of the bar to ensure efficient and smooth service.
- Ensure all beverages are prepared according to standard recipes, quality standards, and presentation guidelines.
- Maintain consistency in beverage quality, taste, and customer experience.
- Train, coach, and evaluate baristas to maintain high standards of service and product quality.
- Manage operational administration, including daily reports, inventory records, stock counts, and ingredient usage.
- Minimize waste and control product usage to maintain operational efficiency and cost effectiveness.
- Ensure all coffee equipment, including espresso machines, grinders, and brewing tools, is clean, well-maintained, and operating properly.
- Ensure compliance with company SOPs, hygiene standards, food safety regulations, and service procedures.
- Handle customer feedback and complaints professionally while maintaining excellent customer service.
- Collaborate with management on service quality enhancement.
