Job description for HCM - Account Manager at The A List
JOB RESPONSIBILITIES:
- Build up client relationships:
- Develop and maintain sustainable long-term customer relationships.
- Identify new business opportunities, and expand potential markets to ensure KPIs and increase sales.
- Project implementation & Report:
- Forecast industry trends to devise effective marketing strategies for customers and better understand their operations, especially in the Technology industry.
- Collaborate with internal teams (creative, back-end, other projects) to control quality standards.
- Exchange information and answer customer requests, ensure progress, and deliver quality jobs to meet their needs.
- Monitor and moderate balance sheets, and evaluate results at each stage to ensure smooth cash flow for each project.
- Assist in resolving challenge and complicate customer requests or critical situations as needed
- Provide regular/unscheduled progress reports to HOB and BOD, as well as stakeholders inside and outside the business.
- Team Management
- Checking and evaluating personal capacity
- Develop Training and Developing documents/curriculum related to key skills and expertise.
- Conducting staff training programs within the team
JOB REQUIREMENTS:
- Education: Graduated from University/College with majors in Marketing, Business Administration, Commerce, Communications....
- Experience: Having at least 4 years in the Account Management field at advertising agencies and 1 years of experience in an Account Supervisor position, along with the Influencer Marketing industry.
- Skills & Knowledge:
- Strong relationships with KOLs and Influencers
- Market Analysis & Research; Customer experience understanding.
- Have basic understanding of finance, human resources, etc.
- Good English communication
- Personality:
- Leadership skills, team members manage
- Independent work, handling pressure
BENEFIT:
- Competitive Salary + 13th Salary + KPI Bonus
- 12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
- Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
- Company Activities: Company trip, teambuilding, YEP + L&D Activities
- Occasion-based offerings: Birthday, wedding, maternity, …
- Annual Performance appraisals and promotion
- Other benefits according to regulations
- A dynamic, creative, and challenging work environment
- Opportunities for professional and personal development
WORKING HOUR & LOCATION:
- Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
- Location: A Plus Building, 230/18 Pasteur, Vo Thi Sau, District 3, HCMC
