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Guest Relation Officer (GRO) - Customer Service

Perusahaan tidak menampilkan gaji
Kontrak · Kerja di kantor
Minimal SMA/SMK
1 - 3 tahun pengalaman
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Persyaratan

Kerja di kantor
1 - 3 tahun pengalaman
Minimal SMA/SMK
17-35 tahun
Perempuan saja

Skills

Cashier

Customer Service

Marketing Communications

Customer Relations

Teamwork

Time Management

Tunjangan dan keuntungan

  • Acara team-building

    Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.

  • Pertumbuhan karir

    Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.

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Online 18 jam yang lalu

Deskripsi pekerjaan Guest Relation Officer (GRO) - Customer Service LIT Group

WE ARE HIRING Guest Relation Officer!
Guest Relation Officer as a part of Customer Service field. You have to do daily tasks such as greeting customers, educate customer of our services, phone answering, allocate appointment using our system, take payment, open and close daily cashier operation and accomodating any reasonable request from our customer and have to ensure their satisfaction with us.

You also have to liaise and coordinate with therapist team so they could working with efficient time and make sure every appointment could be done with full of customer satisfaction and you will be Reporting to Store Leader periodically.

Please kindly check our instagram : everlash_lash_expert , ruhee.id, pigmentier, ruhee.diary, and laverelash

What we are looking for:
- Minimum education from SMA/SMK or Diploma or Bachelor degree from any diciplines
- Fresh Graduate dipersilahkan melamar
- Service oriented personality
- Has worked in similar setting (beauty salon, hotel, hospitality, medical clinic, etc)
- Attractive and representable as customer service
- Call center applicants are welcomed.
- Technology savvy
- Sales oriented (can sells our products)
- Knowing about Closing system (Daily matching transactions from
- System and Actual Revenue at Store)
- English proficiency is preferable

Main Responsibilities:
- Able do consultation session to customer (face to face)
- Handle customer complains
- Handle customer appointments
- Able to arrange Therapist schedule along with Store Leader
- Manage and maintain facilities and tools at store
- Selling our products
- Do Daily Closing Journal Report for Finance & Accounting Dept (proven by test)

Other information:
- Ready to be placed at our Jakarta / Surabaya / BSD branches.
- Work 6 days a week. Off day to be scheduled ahead (shift based-morning or afternoon shift).
- Please highlight relevant experience in your resume / CV.
- Benefit : Salary, daily allowance, commission and free eyelash treatment
- Please apply or submit your latest CV detailed your experiences and must include at least one recent photograph.

Only applicant who meet our standard will receive responses from us.
Tentang Perusahaan
LIT Group
51 - 200 karyawan
LIT Group compromises a small team but with an impactful vision. We are women-led company and our focus is in empowering women. We wish to showcase Indonesian beauty industry to the world; through the works we carry. Our businesses:
  • Talent services (eyelashes, eyebrows, nails, and wax)
  • B2B solution (professional supplies & academy)
  • DTC retail products

If you are interested in knowing more about us, here are our instagram pages:
  • @everlash_lash_expert
  • @ruhee.id
  • @laverelash
  • @pigmentier
  • @litgroup.id
  • @ruhee.diary
Alamat kantor
Jl. Bangka IX no 43B, Pela Mampang, Jakarta Selatan, Jakarta, DKI Jakarta 12720

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Guest Relation Officer (GRO) - Customer Service