[Glints 5 Ngày] Professional IT Project Manager CRM

Rieckermann GmbH

USD4.500 - 5.000/Bulan

Product Management

Full-Time

3 - 5 tahun pengalaman

Tunjangan dan keuntungan

Pertumbuhan karir
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Asuransi
Unexpected things may happen at unexpected times. We cover basic insurance costs for you and your loved ones in case of emergencies or unfortunate events. You can also upgrade your plan any time you want.
Pengembangan profesional
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.

Skills

Customer Relationship Management (CRM)

ERP Software

English

Management

Consulting

Deskripsi pekerjaan [Glints 5 Ngày] Professional IT Project Manager CRM Rieckermann GmbH

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Responsibilities
1. Strategic duties
Managing complex strategic assignments
Ensure that CRM implementation is done in full consideration of business strategies and IT strategy
Consult the company on strategic CRM development
Participation in all relevant strategic projects
2. Operational duties
Internal consultant for all business units and the Coordination Board
Partial and overall responsibility for the development and implementation of a replacement CRM system
Develop project plans based on business requirements using standard methodology
Review and structure change requests and create development tasks
Work closely with internal and external developers to optimize our users' CRM experience
Resource planning and management for continued development of the platform
Analyzing and fixing bugs and creating concepts for necessary software adjustments
Work in close collaboration with stakeholders within the Rieckermann Group as an interface between business and IT
Take proactive effort in developing proposals for continuous optimization of development processes according to Lean Six Sigma
Preparation and implementation of rollouts in all Rieckermann business units
Conducting internal training on the use of the platform in all business units
3. IT Security
Ensuring the availability, confidentiality and integrity of the CRM data
Support in defining an access concept according to need-to-know
Monitor the provider SLA in terms of availability and integrity
Monitor compliance of Rieckermann IT security policies in the case of migrations and extensions
Ensure compliance with all ethical guidelines of the Rieckermann Group
 
 
Experience and Requirements
Bachelor's degree in Information Systems, Business Administration or equivalent
At least 3 years of relevant experience in the described area of responsibility
Track record in CRM implementation projects (programming not required)
Hands-on experience applying Lean Six Sigma and Kanban methodologies (certification preferred)
Relevant work experience in an international organization, working in a decentralized team
Experience in Dynamics 365 CRM and Salesforce implementation is a plus
Professional experience in project planning and management using standard methodologies (certification preferred)
Excellent analytical and creative problem solving skills
Good requirement specific skills combined with accurate time effort estimates
Strong ability to manage stakeholders within the project
Strong ability to facilitate in teams and workshops
Empathic, winning, proactive and professionally persuasive personality
Excellent written and verbal English language skills

Proses Wawancara

 Here at Rieckermann GmbH, our interview process will be:

Apply via Glints
Screening interview with our recruiter
Interview with our Hiring Manager
Test
Final interview