General Manager Hotel (Placement: Samarkand, Uzbekistan)

Key Responsibilities

• Welcome and greet guests in a friendly and professional manner

• Handle check-in and check-out processes efficiently

• Respond to guest inquiries, requests, and complaints promptly

• Manage reservations and room assignments

• Coordinate with housekeeping and other departments to ensure smooth operations

• Maintain a clean and organized front desk area

• Handle phone calls, emails, and other guest communications

• Ensure guest satisfaction and provide excellent customer service at all times

Qualifications

• Minimum Diploma or Bachelor’s degree in Hospitality or related field

• Minimum 3–5 years of experience in front office or hospitality industry

• Good communication skills in English (additional languages are a plus)

• Pleasant appearance and professional attitude

• Strong customer service and interpersonal skills

• Ability to work in a fast-paced environment

• Good organizational and multitasking skills

• Familiar with hotel systems is an advantage