Deskripsi pekerjaan Frontliner for Padel Industry Borneo Pasifik Global
Requirements:
- Minimum education: Senior High School (SMA/SMK) or equivalent.
- Experience in customer service, cashiering, or front office is a plus.
- Interested in padel and sports, preferably understands or plays padel.
- Friendly, energetic, and service-oriented personality.
- Good communication and interpersonal skills.
- Honest, disciplined, and detail-oriented.
- Comfortable using basic computer systems or POS tools.
- Willing to work in shifts, including weekends and public holidays.
Job Descriptions:
- Warmly welcome members and guests, ensuring a friendly and professional first impression.
- Provide accurate information about court schedules, memberships, equipment rentals, and events.
- Handle inquiries directly, via phone, or through digital channels (WhatsApp/Instagram if needed).
- Record and manage court bookings manually or via the digital system, ensuring clear confirmations with no double bookings.
- Send reminders to customers about upcoming play schedules.
- Process payments for court rentals, F&B, merchandise, and equipment rentals.
- Manage petty cash and record daily transactions accurately.
- Prepare and submit daily transaction and income reports to the finance team.
- Input new customer data into the system and maintain updated records.
- Assist during events or tournaments, including registration and on-site coordination.
- Share information about promotions or special offers to customers.
- Distribute promotional materials when required.
