Front Office Leader (Based in Bali)

Job Description

• Prepare and manage staff schedules.

• Handle petty cash administration.

• Manage Banjar letters for wedding events at BL.

• Design and update menus.

• Coordinate floating pool orders for BL.

• Check minibar inventory regularly.

• Order and restock minibar supplies.

• Finalize guest folios and additional charges for service charge calculation.

• Handle guest check-in and check-out processes.

• Send daily WhatsApp reminders regarding daily events at BL.

• Order marigold flowers for the front stairs.

• Coordinate pool float orders for BL.

• Ensure smooth daily Front Office operations and maintain excellent guest service.

Qualifications

• Previous experience in Front Office, preferably in a leadership or supervisory role.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Good administrative and organizational skills.

• Able to multitask and work in a fast-paced environment.

• Proficient in Microsoft Office and hotel management systems.

• Good command of English, both spoken and written.

• Detail-oriented, responsible, and customer service focused.

• Willing to be based in Bali.

Benefits

• Salary: IDR 4,000,000 – 4,500,000 per month (based on experience).

• Meal allowance: IDR 30,000 per working day.

• Monthly service charge (approximately IDR 1.3–2.5 million).

• 3-month probation period.

• BPJS after probation.

• Employment contract after successful probation.