Deskripsi pekerjaan Front Desk Receptionist Bali Staff Solutions
A Resort in Uluwatu, Bali is looking for a talented and enthusiastic Receptionist (Full-time)
Responsibilities:
Greet and assist guests warmly upon arrival and throughout their stay
Handle check-in and check-out procedures efficiently and accurately
Manage reservations through OTA platforms, WhatsApp, email, or phone
Provide clear and accurate information about villa facilities, room rates, and available services
Handle guest requests or complaints professionally, ensuring a positive guest experience
Maintain a clean, organized and welcoming front desk area
Support the shop by assisting guests with inquiries or purchases when needed
Process simple transactions (cash/card) for shop purchases if required
Communicate and coordinate effectively with housekeeping and other departments to ensure smooth operations
Requirements:
Indonesian citizen
Proven working experience as a Front Office Staff similar role
Excellent written and verbal communication in English
Strong communication and interpersonal skills with a genuine hospitality mindset
Well-groomed, friendly, and professional appearance
Basic computer literacy
Ability to multitask, prioritize and work effectively both independently and within a team
