Deskripsi pekerjaan Front Desk Receptionist PT OTA INDONESIA (OTAZEN)
About the role
As Receptionist, you will be the first point of contact for guests, clients, and visitors at Otazen, ensuring a professional and welcoming front-office experience while supporting general administrative needs of the office.
Key responsibilities
- Welcome and attend to guests, clients, and visitors in a professional and friendly manner, and direct them to the appropriate person or department
- Handle incoming calls, emails, and general inquiries, and forward them accordingly
- Manage the reception area, including guest logbooks, visitor badges, and meeting room scheduling
- Receive, sort, and distribute incoming mail, packages, and deliveries, and coordinate outgoing mail/courier needs
- Support basic administrative tasks, including data entry, filing, and document preparation as needed
- Coordinate with internal departments (HR/GA, Purchasing, etc.) for office supply needs and facility-related matters
- Maintain a clean, tidy, and presentable reception/lobby area at all times
- Assist in coordinating internal events, meetings, or guest visits as required
About you
- Minimum SMA/SMK sederajat or D3 in any field
- Minimum 1 year of experience as a receptionist or in a similar front-office/administrative role; fresh graduates are welcome to apply
- Well-groomed, friendly, and able to communicate professionally with guests and staff
- Good verbal and written communication skills, including English
- Proficient in Microsoft Office (Word, Excel)
- Well-organized, detail-oriented, and able to multitask
- Able to maintain confidentiality and professionalism at all times
