Front Desk Receptionist

PT AMERTA JIWA INDONESIA, a dynamic management company specializing in the operation of high-end spas and fitness centers, seeks enthusiastic and dedicated individuals to join our team at Sandjong Spa within Episode Hotel Gading Serpong and Grid Fitness Hub at Carstenz Mall Gading Serpong. Located in the heart of Tangerang, we offer a unique opportunity to work in a vibrant environment where you can contribute to the success of our renowned establishments. Our mission is to provide exceptional customer service and create memorable experiences for our guests. By joining us, you will be part of a team that values professionalism, passion, and commitment to excellence. This position offers an excellent opportunity to grow your career in the hospitality industry while being surrounded by a supportive and engaging community.

The Front Desk Receptionist plays a crucial role in ensuring a seamless and pleasant experience for all our guests. Key responsibilities include greeting visitors, managing reservations, providing directions, and handling inquiries with a smile. You will also assist in maintaining the reception area, ensuring its cleanliness and organization. Your ability to multitask and manage multiple tasks efficiently will be essential. Additionally, you will be responsible for coordinating with internal and external teams to ensure smooth operations. Experience in conference reception, hotel reception, and restaurant reception will be highly beneficial. Your role extends to addressing guest concerns promptly and effectively, contributing to the overall satisfaction of our clientele.

We are looking for candidates who are passionate about customer service and eager to enhance their skills in reception consultation, problem-solving, scheduling, and customer engagement. A strong foundation in Microsoft Office applications is required. Candidates should possess a minimum of SMA/SMK education level and have between 1 to 3 years of experience in a similar role. While we value the skills mentioned above, we are open to candidates who are eager to learn and adapt. If you are a detail-oriented individual with a friendly demeanor and a desire to excel in a fast-paced environment, PT AMERTA JIWA INDONESIA welcomes you to apply. Join us in shaping the future of our esteemed establishments!