Deskripsi pekerjaan Front Desk Receptionist Snooze Hostel Malang
SEND YOUR CV TO OUR EMAIL: snoozemalang.hrd at gmail.com
SNOOZE Hostel Indonesia, known for its simple yet charming accommodations, invites you to join our vibrant team at Snooze Hostel Malang. We are looking for a dedicated and enthusiastic Front Desk Receptionist to enhance our guest experience and support our growing community of travelers.
As a Front Desk Receptionist at Snooze Hostel Malang, you will play a crucial role in ensuring our guests have an exceptional stay. Your responsibilities will include:
- Greeting guests warmly and providing them with detailed information about local attractions, activities, and services.
- Assisting guests with check-in and check-out processes, ensuring all procedures are completed efficiently and accurately.
- Handling inquiries and resolving issues promptly, ensuring guest satisfaction.
- Maintaining cleanliness and order in the reception area and public spaces.
- Supporting the team by participating in daily operations and contributing to a positive work environment.
We are seeking a candidate who is female, has completed senior/vocational high school, and possesses between 1 to 3 years of experience in customer service roles. You should excel in customer service, problem-solving, teamwork, communication, and time management. If you are passionate about hospitality and eager to contribute to a dynamic team, we would love to hear from you. Join us at Snooze Hostel Malang and help us continue to provide memorable experiences for our guests.
