Deskripsi pekerjaan FLOOR SUPERVISOR (Based in Bali) Pony Bali
Job Description:
We are seeking a responsible, proactive, and service-oriented Floor Supervisor to oversee daily floor operations and ensure smooth, efficient service delivery.
The successful candidate will supervise and support team members, maintain high standards of customer service, monitor staff performance, and ensure that daily operational procedures are followed.
Qualifications:
• Minimum 2–3 years of experience in the Food & Beverage (F&B) or hospitality industry.
• At least 1 year of experience in a supervisory or leadership position.
• Strong leadership, team management, and operational supervision skills.
• Good understanding of restaurant service standards and operational procedures (SOP).
• Excellent communication, coordination, and problem-solving skills.
• Ability to monitor staff performance and provide constructive feedback.
• Customer-oriented with a strong focus on service quality.
• Proactive, disciplined, responsible, and detail-oriented.
• Able to work under pressure and handle multiple tasks effectively.
• Willing to work shifts, including weekends and public holidays.
