FLOOR CAPTAIN (Based in Bali)

Job Description:​

We are looking for a proactive, responsible, and service-oriented Floor Captain to oversee daily floor service operations and ensure an excellent guest experience. The Floor Captain will act as a team leader on the floor, coordinating service staff, monitoring service quality, and ensuring smooth communication between the floor team, kitchen, bar, and management.​

Qualifications:​

• Minimum 1–2 years of experience in the Food & Beverage (F&B) or hospitality industry.​

• Previous experience as a Captain, Senior Waiter/Waitress, or similar position is preferred.​

• Strong leadership and team coordination skills.​

• Excellent communication and interpersonal skills.​

• Customer-oriented with a strong commitment to service excellence.​

• Proactive, responsible, and able to work under pressure.​

• Good problem-solving and multitasking abilities.​

• Able to work independently and as part of a team.​

• Willing to work shifts, including weekends and public holidays.