(Female) IT Helpdesk Admin - ASAP joiner only

PT Sigma Global Teknologi

Rp5.700.000 - 5.800.000/Bulan

Komputer & Perangkat Lunak Technical Support Engineer

Kontrak · Kerja di lokasi

Minimal Sarjana (S1)

1 - 3 tahun pengalaman

Lowongan ini telah ditutup

Persyaratan

Kerja di lokasi

1 - 3 tahun pengalaman

Minimal Sarjana (S1)

22-30 tahun

Perempuan saja

Skills

Ticketing System

Help Desk

Customer Service

IT Support

Network Troubleshooting

Hardware Maintenance

Technical Support

Troubleshooting

Remote Support

Benefit Kerja

Health Insurance

Transport Money

THR

Work Insurance

Near Public Transport

Loker ini dikelola oleh

Filnes Afryani

Perusahaan Premium

Deskripsi pekerjaan (Female) IT Helpdesk Admin - ASAP joiner only PT Sigma Global Teknologi

Scope of work :

Menerima panggilan dari user Head Office ataupun Site
Menjawab dan menutup tiket
Menganalisa masalah yang diajukan oleh user
Membantu remote support
Mengawasi Service Level Agreement (SLA) response time < 1 jam
Mengawasi Service Level Agreement (SLA) solution time < 48 jam
Apabila terdapat tiket dengan masalah baru yang belum terdaftar di “Knowledge Base”, maka diwajibkan untuk membuat “Knowledge Base” baru untuk permasalahan ini.

Qualification :

Wanita, maksimal usia 30 tahun
Lulusan S1 dari jurusan terkait IT (IPK min. 3.20)
Berpengalaman di bidang IT Helpdesk minimal 1 tahun
Bisa bergabung secepatnya

PT Sigma Global Teknologi

51 - 200 karyawan

SIGMATECH is the enterprise technology partner of choice for software development, delivering a broad range of web, mobile, and desktop controls coupled with a service-oriented approach throughout the entire application life cycle.

SIGMATECH consists of highly skilled developers specializing in agile development methodology, focusing on Mobile & Web Solution, IT Services and business enterprise, utilizing modern programming languages as our platform. SIGMATECH has established itself as the trusted partner for use in mission-critical applications and service clientele from global insurance companies, government agencies and large consumer product manufacturers.

Our Vision :

To be the most reputable and dependable growth solution partner both for IT Professional Talents and Client's Businesses worldwide

Our Mission :

To be the most reputable and dependable growth solution partner both for IT Professional Talents and Client's Businesses worldwide

Alamat kantor

Sona Topas Tower Lt. 12, Jl. Jend. Sudirman, RT.4/RW.2, Kuningan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920

Galeri Perusahaan

Tips Aman Cari Kerja

Pemberi kerja yang benar tidak akan meminta akun Telegram, top-ups atau pembayaran dalam bentuk apapun. Jangan berikan kontak pribadi, informasi bank, maupun kartu kredit kamu.

Pelajari Selengkapnya