Export Shipping & Documentation Executive

PT SAIRA FAZAL INDONESIA is an international trading company specializing in Premium Indonesian Cocoa | Global Trading & Supply | Trusted International Partner.

We serve customers and business partners in international markets and are committed to delivering reliable products, professional service, and efficient global supply solutions.

Job Description

As an Export Shipping & Documentation Executive, you will be responsible for managing export shipping and commercial documentation, coordinating international shipments, and ensuring that all export activities comply with applicable regulations and company standards.

You will work closely with freight forwarders, shipping lines, customs brokers, suppliers, customers, government authorities, and internal teams to ensure that every shipment is processed accurately, efficiently, and on time.

Key Responsibilities

Prepare and manage export shipping and commercial documents, including Commercial Invoices, Packing Lists, Bill of Lading, Certificate of Origin, and other required documents.

Coordinate export shipments with freight forwarders, shipping lines, customs brokers, warehouses, suppliers, and government authorities.

Monitor shipment schedules, ETD/ETA, container bookings, and delivery status.

Ensure all export documentation is accurate, complete, and submitted on time.

Handle export customs procedures and ensure compliance with Indonesian and international trade regulations.

Check and maintain accuracy of HS Codes, Incoterms, shipping terms, and export requirements.

Coordinate with the Sales/Trading Team to ensure shipments meet customer requirements.

Communicate with international customers and logistics partners regarding shipping schedules and documentation.

Follow up and resolve documentation, customs, and shipping issues in a timely manner.

Maintain organized records of all export transactions and shipping documents.

Support the company in improving the efficiency and reliability of its international export operations.

Requirements

Minimum Bachelor’s degree (S1) in Logistics, Supply Chain Management, International Business, Business Administration, or a related field. Other majors with relevant experience may also be considered.

3–5 years of experience in export/import, shipping documentation, freight forwarding, logistics, or international trade.

Strong understanding of export documentation and international shipping procedures.

Knowledge of Trade Compliance, Customs, HS Codes, and Incoterms.

Experience coordinating with freight forwarders, shipping lines, and customs brokers.

Good English communication skills, both written and verbal.

Strong attention to detail and ability to manage multiple shipments and documents simultaneously.

Good coordination, organizational, and problem-solving skills.

Proficient in Microsoft Office, especially Excel and Word.

Experience in cocoa, food ingredients, or commodity trading is a plus.

What We Offer

Opportunity to work in an international trading environment.

Professional growth and career development opportunities.

A dynamic and collaborative working environment.

Opportunity to work with international customers and business partners.

The opportunity to grow together with PT SAIRA FAZAL INDONESIA.