Persyaratan
Skills
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Deskripsi pekerjaan Enterprise Support Engineer PT. Equnix Business Solutions
- Open Minded
- Good Analytical and Logic Thinking
- Ready to take every challenges
- Positive behaviour and attitude
- Have a determined and winning spirit
- Independent, but also dependable
- Has Mind of Over Body spirit, to reach the highest achievement
- Adaptive and collaborative on teamwork
- Capable on handling any Operating System, especially Linux/Unix.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal team.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues.
- Taking ownership of issues reported and seeing problems through to resolution.
- Give both remote and on-site Support for all clients and projects.
- Always be responsive and proactive with support request from clients.
- Ensure proper recording and closure of all issues.
- Prepare accurate and timely reports.
- Provide prompt and accurate feedback to clients.
- Always keep in touch with the latest issues in IT.
- Always keep open minded, open hearted, humble, and honest.
- Running as team as good as the last private on the field.
- Candidate must posses at least a Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent.
- At least 1 year(s) of working experience in related field is required for this position.
- Fresh Graduates are welcome.
- Preferably Staff (non-management & non-supervisor) specializing in IT/Computer - Technical or equivalent.
- Have a good knowledge on administering Operating System (Linux/Unix Administration skill is a big plus).
- Have a good knowledge about Relational Database Management System (especially PostgreSQL).
- Good English communication is a big plus.
- Willing to provide support to outside Jakarta and abroad.
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