Ecommerce Specialist

PT JAGO INOVASI INDONESIA is a company operating in the media technology and e-commerce innovation sector, specializing in the development of digital solutions for businesses. We are currently seeking talented, motivated, and passionate individuals to join our team in Cileungsi, Bogor Regency, West Java.

This position plays a vital role in supporting our business growth in the e-commerce industry. We offer exciting career opportunities, a dynamic work environment, and strong support for professional development. If you have a passion for digital technology and aspire to make a direct impact on the success of a growing company, we encourage you to apply and become part of our team.

Job Responsibilities

Manage and optimize product listings on Shopee Mall/Seller Center and TikTok Shop, ensuring accurate titles, descriptions, keywords, and high-quality visuals.

Plan and execute promotional campaigns, flash sales, and platform-specific events.

Monitor and optimize product visibility through platform SEO, keyword targeting, and TikTok content integration.

Collaborate with influencers/creators to drive TikTok Shop sales through affiliate marketing and live streaming campaigns.

Track sales performance, campaign ROI, and customer engagement using Shopee Analytics and TikTok Seller Center tools.

Manage store vouchers, discounts, and marketing budget allocations effectively.

Handle order fulfillment coordination, logistics monitoring, and ensure smooth customer experience.

Respond to customer inquiries, feedback, and reviews to maintain store rating and reputation.

Conduct competitor and market analysis to identify trends, pricing strategies, and growth opportunities.

Work closely with marketing and creative teams to produce engaging TikTok content and Shopee banners.

Job Requirements

• Bachelor’s degree in Marketing, Business, E-Commerce, or related field (preferred).

• Proven experience in managing Shopee and/or TikTok Shop stores.

• Familiarity with Shopee Seller Center, TikTok Seller Center, and platform algorithms.

• Knowledge of TikTok content trends, influencer marketing, and live-selling strategies.

• Strong skills in data analysis, sales reporting, and ROI measurement.

• Proficiency in digital marketing tools (e.g., Google Analytics, Meta Ads, TikTok Ads Manager).

• Creative mindset with ability to develop viral product content strategies.

• Excellent communication and collaboration skills to work with KOLs (Key Opinion Leaders), influencers, and internal teams.

• Strong organizational skills and ability to handle multiple campaigns at once.

• Experience in SEO, PPC, and online advertising for marketplace optimization (a plus).