Deskripsi pekerjaan Ecommerce Operation Intern PT Naga Angkasa Phoenix
Key Responsibilities:
- Support daily operations across e-commerce platforms.
- Monitor product listings, including pricing, product information, and content updates.
- Assist in managing order fulfillment and ensuring smooth order processing.
- Coordinate with internal teams and third-party partners to resolve operational issues.
- Support return, refund, and after-sales processes.
- Monitor store performance and assist in maintaining a positive customer experience.
- Respond to customer reviews and support store operation improvements
- Prepare operational reports and assist with ad-hoc projects.
Requirements:
- Final-year student or fresh graduate in Business, Marketing, Management, or related fields.
- Minimum GPA 3.5 of 4.00.
- Detail-oriented and well-organized.
- Good communication skills in Bahasa Indonesia and English.
- Familiar with Microsoft Excel or Google Sheets
- Familiarity with TikTok Shop, Shopee, or other e-commerce platforms is a plus.
- Able to multitask and work in a fast-paced environment
- Willing to learn and take initiative

